Psykey – a chatbot providing information on mental health and location- based assistance

Project problem: 

Mental disorders are one of the leading diseases worldwide and most people are afraid to publicize their struggles because of the fear of stigmatization. A good amount of young adults including myself have at some point suffered from certain forms of mental disorders and would hide it away instead of talking about it. In some cases, because mental health resources are not readily accessible, people resort to other forms of expressions such as alcoholism, drug abuse and to an extent, suicide. Therefore, I chose this topic because I wanted to see how well I could create a trustworthy solution that is readily available and is able to provide users with relevant information such as contacts or websites to therapists based on users’ location. Also to experiment with how I can make this system provide some form of “first aid” therapy by giving empathetic responses.

Date:
20/04/2021

Role:
UX Researcher
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